Here's What to Expect When You Reach Out
No runaround. No automated emails. Here's our actual process.
You Reach Out
Call, email, or book online. Tell us about your business and what you're looking to solve.
Free Strategy Call
A 30-minute call with Zohaib. We'll discuss your operations, pain points, and goals. You'll get real insights — not a sales pitch.
Custom Proposal
Within 48 hours, you'll receive a detailed proposal with scope, timeline, fixed pricing, and a clear roadmap.
We Get to Work
Once approved, we kick off immediately. Most projects start within 1 week of signing.
Common Reasons People Contact Us
🏭 "We need to digitize our production floor"
Paper-based work orders, manual scheduling, no real-time visibility. We'll build you a fully digital shop floor with Odoo MRP.
📦 "Our warehouse is a mess"
Picking errors, lost inventory, slow fulfillment. We'll implement barcode-driven WMS and cut your errors by 60%+.
⚙️ "We're evaluating Odoo vs other ERPs"
We'll give you an honest comparison and show you exactly how Odoo handles your specific workflows. No pressure.
🔄 "We have Odoo but it's not set up right"
Previous implementer didn't understand manufacturing? We'll audit your setup and fix it properly.
📊 "We can't track our true production costs"
Margins are guesswork? We'll set up real-time cost tracking so you know exactly which products make money.
🚀 "We're growing fast and systems can't keep up"
Outgrowing QuickBooks or spreadsheets? We'll build you an ERP foundation that scales with your business.
Questions We Get Asked Every Day
Is the initial consultation really free?
100% free. It's a 30-minute strategy call where we learn about your operations and give you real advice — whether you hire us or not. We believe in earning your trust before earning your business.
How long does a typical implementation take?
Starter projects: 4-6 weeks. Full MRP + WMS implementations: 8-12 weeks. Enterprise multi-site projects: 12-24 weeks. We'll give you an exact timeline in your proposal.
Do you work with Odoo Online (SaaS) or self-hosted?
Both. We work with Odoo Online, Odoo.sh, and self-hosted deployments. We'll recommend the best option based on your needs, team size, and budget.
What if we already have Odoo but it's not working properly?
We do rescue projects all the time. We'll audit your current setup, identify what's broken, and either fix it or rebuild it properly. Many of our best clients came from failed implementations by other partners.
How much does an implementation cost?
Every project is scoped individually with fixed pricing — no hourly surprises. After your strategy call, you'll receive a detailed proposal with exact costs. Our clients typically see ROI within 3-6 months.
Do you provide ongoing support after go-live?
Absolutely. Every implementation includes post-go-live support (30-90 days depending on plan). We also offer ongoing support contracts with Basic, Professional, and Enterprise tiers.
What industries do you specialize in?
Food & beverage manufacturing, discrete manufacturing, process manufacturing, distribution & logistics, health & pharma, and building & construction. If you make things or move things, we're your people.
I personally respond to every inquiry and lead every initial strategy call. When you contact Maplehorn, you're not talking to a sales rep — you're talking to the person who will architect and oversee your implementation. That's my promise.
Zohaib Akhtar
Founder & Principal Consultant
Maplehorn Consulting Inc.
📍 Location
Canada
Serving clients nationally & internationally
📞 Phone
✉️ Email
🌐 Website
🕐 Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Emergency support: 24/7 for active clients